Tyler Roland
Technical Implementation Specialist
Greater Seattle Area United States
Summary
👤
Senior🎓
Top SchoolTyler Roland is a Technical Implementation Specialist with 11 years of experience blending customer success, technical onboarding, and strategic product adoption across FinTech, Real Estate, Health Care, Life Sciences, and Education. He has driven measurable outcomes—boosting feature adoption, reducing churn, and achieving consistently high CSAT scores—by scaling success programs and designing repeatable onboarding frameworks for hundreds of accounts. A certified DocuSign CLM and eSignature specialist with an MS-level software engineering background from Georgia Tech, he bridges deep product knowledge with technical execution to accelerate time-to-value. Known for running frequent training workshops and health-monitoring cadences, he translates complex integrations into practical workflows that increase customer usage and lifetime value. Based in the Greater Seattle Area, Tyler pairs a data-driven mindset with hands-on implementation experience, often uncovering expansion opportunities through proactive account analysis. Less obvious: he combines enterprise-scale program management with front-line empathy from earlier hospitality and sales roles, which helps him win trust in high-stakes, cross-functional deployments.
10 years of coding experience
7 years of employment as a software developer
High School General Studies, High School General Studies at Camas High SchoolBachelor of Science (B.S.) Information Technology & Administrative Management Specialization in Administrative Management, Bachelor of Science (B.S.) Information Technology & Administrative Management Specialization in Administrative Management at Central Washington University
Stackoverflow
1reputation
0reached
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Github Skills (5)
laravel5
php4
docker4
data-validation1
validation1
Programming languages (2)
Github contributions (5)
MisterTeeRoland/chat-lite
Sep 2017 - Sep 2021
A simple socket.io application for learning purposes
Contributions:2 PRs, 16 pushes, 1 branch in 4 years
socketsocket-iosocketiojavascriptwebsocket
MisterTeeRoland/war
Nov 2015 - Nov 2017
Contributions:24 commits, 23 pushes, 1 branch in 2 years
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