Uliana Dovhalyuk
Technical Support Specialist at Econom tour
Ukraine
Summary
👤
Senior🎓
Top SchoolUliana Dovhalyuk is a Technical Support Specialist with ~8 years in IT, transitioning from a PhD in Artificial Intelligence to hands-on quality assurance and support roles. She brings nearly five years of manual testing experience across SaaS, mobile, and web services, with strengths in requirements analysis, test design, exploratory and UX testing, and SQL-backed data validation. Comfortable in distributed Agile teams, she has worked at companies from startups to large vendors (EPAM) and documented business logic and workflows in Confluence. Her background in AI research and finance gives her a pragmatic analytical edge when troubleshooting complex product issues and validating algorithmic outputs. Currently blending technical support and logistics analytics, she pairs customer-facing communication with deep QA discipline to ensure reliable delivery.
8 years of coding experience
12 years of employment as a software developer
Master's degree, Computer Science, Master's degree, Computer Science at Lviv Polytechnic National UniversityMaster's degree, Finance and Credit, Master's degree, Finance and Credit at Lviv Banking University
Github Skills (3)
sum4
css2
javascript2
Github contributions (5)
Uliana77/Project
Mar 2018 - Jun 2018
Contributions:5 commits, 2 pushes, 1 branch in 3 months
Uliana77/homepage
May 2018 - Jan 2019
Contributions:10 PRs, 19 pushes, 7 branches in 8 months
cssjavascriptsum
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