Summary
Umang Srivastava is an SDE-II at Uber in Bengaluru with eight years of experience building scalable, reliable backend systems, currently focused on ads infrastructure. He previously accelerated customer support and engagement products at Sprinklr—shipping a Care Console for enterprise clients, slashing survey latency from ~10s to <1s, and leading omnichannel and knowledge-migration initiatives. A 2023 IIIT Hyderabad CSE graduate, he brings a rare combination of production-grade backend engineering and hands-on ML/analytics experience from internships (malicious-PDF detection, trading-signal platform, and optimization projects). Umang has repeatedly driven end-to-end projects from architecture to client delivery, reducing issue resolution times and improving agent productivity. He favors pragmatic, performance-first designs that scale under real customer load and has a track record of building features that produce measurable business impact.
8 years of coding experience