Vanessa Miranda
Assistente De Relacionamento at Colégio Darwin
Ceará, Brazil
Summary
👤
Senior🎓
Top SchoolVanessa Miranda is a results-driven customer relationship and commercial management professional with 11 years of experience in B2B and B2C environments, currently leading relationship management at Colégio Santa Isabel. She combines hands-on CRM expertise (Crescer Lumnitech, Meu Isaac/Meu Arco, Activersoft, ClassApp) with a proven track record in lead conversion, matriculation processes and post-sale retention, consistently improving conversion and customer experience. Vanessa has led and developed sales teams, designed commercial strategies and monitored KPIs to drive sustainable growth. Her background also includes logistics planning and frontline customer service, giving her a practical understanding of operations and process optimization. Unusually for a commercial specialist, she has contributed backend code to open-source projects like the node-slack-sdk, demonstrating technical curiosity and an ability to bridge customer-facing processes with technical integrations.
11 years of coding experience
Gestão Comercial, Gestão Comercial at UniFanor Wyden
English
Stackoverflow
34reputation
2kreached
2answers
1question
Github Skills (17)
nodejs10
typescript9
websocket9
typescript-types9
typescripts9
client-websocket8
websocket-client8
websockets-client8
testing8
byte6
refactoring6
firefox6
escaping6
scroll6
ckeditor6
Programming languages (6)
Github contributions (5)
slackapi/node-slack-sdk
Jun 2015 - Nov 2015
Slack Developer Kit for Node.js
Role in this project:
Back-end Developer
Back-end DeveloperContributions:17 commits, 7 PRs, 28 comments in 5 months
Contributions summary:Vanessa primarily contributed to the `node-slack-sdk` library's back-end functionality. Their work includes handling team migration events, managing WebSocket connections, and implementing logic related to ping/pong messages. The user also integrated a `reconnect` feature and added debugging information when closing the socket connection. Testing and integration with upstream changes were also included in their commits.
websocketsnode-jsdeveloper-kitslack-botwebsocket
vanm/node-slack-client
Jun 2015 - Dec 2015
Contributions:18 pushes, 8 branches in 5 months
client-librarynode-jsslackslack-clientnodejs
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