Veit Brinkmann
Customer Success Manager at Cybus
Aachen, North Rhine-Westphalia, Germany
Summary
👤
Senior🎓
Top SchoolVeit Brinkmann is a Customer Success Manager and founder with 10 years of cross-functional experience spanning customer success, CX project management, market research and online marketing. Currently at Cybus and leading Prime X GmbH as Founder & CEO, he combines hands-on technical onboarding and support for B2B customers with strategic program design and process optimization. His background in analytics (Google Analytics, Netigate, Qualtrics) and operational roles in banking, healthcare labs and logistics gives him a rare blend of quantitative rigor and practical operational empathy. He excels at turning customer feedback into measurable improvements—building training, surveys and monitoring systems that reduce friction across the customer journey. Trained in management & marketing with additional studies in biology and Chinese, he brings entrepreneurial curiosity and multidisciplinary problem solving to complex customer ecosystems.
10 years of coding experience
1 year of employment as a software developer
Paramedic, Paramedic at DRK Berufsfachschule RettungsdienstM. Sc Management & Marketing Marketing/Marketing Management General, M. Sc Management & Marketing Marketing/Marketing Management General at Freie Universität BerlinBiology General, Biology General at Bielefeld UniversityMedical Laboratory Scientist, Medical Laboratory Scientist at Klinikum Dortmund gGmbH - Schule für Gesundheitsberufe
German, English, Chinese, Japanese
Github Skills (57)
database-api10
docker10
imap10
dotnet10
docker-compose10
smtp10
signalr10
backend-api10
sql-server10
api10
mailbox10
dotnet-core10
csharp10
backend10
mailhog9
Programming languages (7)
Github contributions (5)
xiaoveiti/lazy_backup
Sep 2018 - Dec 2020
Contributions:19 commits, 18 pushes, 1 branch in 2 years 3 months
xiaoveiti/lazy_server_old
Mar 2018 - Aug 2019
Contributions:124 pushes, 1 branch, 1 comment in 1 year 5 months
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