Velda Christensen
Happiness Engineer, Public Support, & Ambassador at Automattic
Northfield, Massachusetts, United States
Summary
🤩
Rockstar🎓
Top SchoolVelda Christensen is a seasoned customer-facing technologist with 11 years at Automattic where she transformed WordPress.com public support into a trusted, high-traffic community that drives engagement and paid conversions. She blends deep product fluency, technical troubleshooting, and data-informed pattern recognition to surface user pain points and partner with product teams on pragmatic improvements. Her background in web and graphic design, hosting operations, and early open source work gives her a rare full-stack view of user experience—from server and CMS mechanics to interface and content strategy. Velda is as comfortable mentoring volunteers and shaping community tone as she is building self-service systems that reduce friction and scale support. Outside work she’s a WordPress enthusiast, trekkie, dancer and traveler, a combination that fuels creative problem solving and empathy for diverse users.
10 years of coding experience
17 years of employment as a software developer
American Fork High SchoolAssociate of Science - AS, General Studies, Associate of Science - AS, General Studies at Utah Valley University
Github Skills (55)
javascript10
wordpress-themes10
jetpack10
wordpress10
gutenberg-blocks10
marketing10
redux10
plugin10
php10
api10
google-keep10
gutenberg10
wordpress-plugin10
swift10
js10
Programming languages (7)
Github contributions (5)
supernovia/adventures
Oct 2018 - Feb 2025
Contributions:6 pushes, 1 branch in 6 years 5 months
supernovia/Chiron
May 2020 - Apr 2021
Contributions:7 pushes, 1 branch in 11 months
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