Application Performance Monitoring Technical Escalations Engineer II
Sydney, New South Wales, Australia
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Summary
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Venus Parfait is an Application Performance Monitoring Technical Escalations Engineer II with five years of hands-on experience in observability and customer-facing solutions at Datadog, where she also serves as a Solutions Engineer. She holds a Bachelor of Information Technology (Software Technology) with a minor in Cyber Security from Macquarie University and brings strong problem-solving and rapid learning instincts to complex incident investigations. Comfortable coding in Java, Python and C and familiar with Scala, C++ and web technologies, she blends deep technical troubleshooting with clear communication for engineering and non-engineering stakeholders. Based in Sydney, she leverages a background that spans frontline retail operations to technical escalations—an uncommon combination that sharpens her customer empathy and operational rigor.
5 years of coding experience
Bachelor of Information Technology, Software Technology, Bachelor of Information Technology, Software Technology at Macquarie University
Contributions:1 review, 10 PRs, 14 pushes in 20 days
profilingpythonapm-clientapmsecurity
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Venus Parfait - Application Performance Monitoring Technical Escalations Engineer II