Summary
Vera Lake is a Technical Product Manager and Data Analyst with eight years of cross-disciplinary experience blending software development, data analytics, and product strategy to improve customer retention. At Patch Customer Retention she collaborates with executives, engineers, and designers to prioritize and ship analytics-driven features that turn behavioral data into actionable lifecycle improvements. Her technical foundation (BS Computer Science, MS Data Analytics) and hands-on front-end background — including building full-stack apps with React, Node, and MongoDB — let her bridge implementation details and business outcomes. She also runs a freelance design and web development practice, bringing an uncommon mix of UX sensibility and metrics-focused decision making to product work. Based in Acworth, Georgia, Vera is known for turning complex customer journeys into measurable product features that increase loyalty and lifetime value.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Technology - BTech, Computer Science, Bachelor of Technology - BTech, Computer Science at North Georgia Technical College
Bachelor of Science - BS, Computer Science, Junior, Bachelor of Science - BS, Computer Science, Junior at Western Governors University