Vera Yan
Procedure Specialist at Trip.com Group
Shanghai, Shanghai, China
Summary
👤
Senior🎓
Top SchoolVera Yan is a Procedure/Product Operations specialist with 9 years' experience blending product operations, customer-facing roles and marketing across China and Australia. With a Master of Business (Information Systems) from The University of Queensland and a self-described full-stack data scientist mindset, she brings analytical rigor to operational workflows and AI-adjacent product work. Her background spans travel consultancy, event marketing and customer service, giving her a strong user-centric perspective when improving processes or launching community-facing campaigns. Comfortable with social media, events and cross-cultural communication, she repeatedly translates customer insights into smoother operations and engaging experiences. Colleagues describe her as a practical problem-solver who pairs technical curiosity with hands-on operational delivery.
9 years of coding experience
2 years of employment as a software developer
Master's degree, Information System, 6.25, Master's degree, Information System, 6.25 at The University of QueenslandBachelor of Business, Event management and Marketing, 5.5, Bachelor of Business, Event management and Marketing, 5.5 at Griffith UniversityDiploma, International Hotel & Tourism Management, 5.5, Diploma, International Hotel & Tourism Management, 5.5 at Griffith College (AUS)
English, Chinese
Github Skills (3)
python2
modeling2
topic-modeling2
Github contributions (5)
XingyuYan/Natural_Language_Processing
Sep 2017 - Jan 2018
Contributions:25 commits, 21 pushes, 1 branch in 3 months
pythonmoviesdistancescrapingweb-scraping
XingyuYan/SSVD
Apr 2017 - Oct 2017
Contributions:45 pushes, 1 branch in 6 months
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