Summary
Viacheslav Miroshnychenko is an engineering leader with a decade of experience building and scaling distributed systems, currently shaping AI-first customer support platforms as Engineering Manager II and Site Lead at Bolt. He has led organizations from 10-engineer teams to a ~90-engineering hub, driving cross-functional delivery across engineering, ML, data science, and product. Previously as a Zendesk team lead and CTO/co-founder, he delivered high-impact integrations and high-scale systems (including platforms engineered to send tens of millions of emails per day) that directly drove multi-million dollar revenue gains. Hands-on across Java, Ruby, JavaScript and cloud architectures, he pairs technical depth in backend and data pipelines with a proven track record of operationalizing AI and automation. Trained in leadership at Harvard Business School Online and steeped in startup execution via Y Combinator’s Startup School, he combines rapid hiring and team-building skills with product-minded engineering rigor. A pragmatic problem-solver, he’s known for turning complex integrations and security constraints into measurable business outcomes.
10 years of coding experience
7 years of employment as a software developer
Startup School, Startup School at Y Combinator
Master's degree, Computer Science, Master's degree, Computer Science at Sumy State University
Leadership Principles, Leadership Principles at Harvard Business School Online
Junior Specialist, Maintenance of computer systems and networks, Junior Specialist, Maintenance of computer systems and networks at Sumy Food Industrial College
Russian, English, Ukrainian