Vicente Blanco
Especialista Customer Service at Freelance
Greater Madrid Metropolitan Area Spain
Summary
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Senior🎓
Top SchoolVicente Blanco is an online services and customer experience specialist with over two decades working across startups and major telecoms like Telefónica, Orange and T-Online. He has led product, CRM and BI initiatives—implementing CRM systems, email marketing programs, mobile and SmartTV apps, and premium content models that supported international expansion. As a hands-on operator and trainer he combines marketing, community management and technical documentation skills with experience delivering customer service and outsourcing coordination. Notable wins include building Red Karaoke’s CRM/BI capabilities and leading Ya.com/Orange’s first international project team. He also publishes and teaches, having authored a book on his 20 years in the industry and delivered ICT and business software training. Adaptable and client-focused, he thrives bridging multidisciplinary teams to turn digital strategies into measurable customer outcomes.
11 years of coding experience
3 years of employment as a software developer
Máster en dirección comercial y marketing, Máster en dirección comercial y marketing at IMF Business SchoolCurso superior en Community Management, Curso superior en Community Management at Universidad Nacional de Educación a Distancia - U.N.E.D.Diplomado, Biblioteconomía y Documentación, Diplomado, Biblioteconomía y Documentación at Universidad Complutense de MadridCurso SAP usuario experto R/3 ECC 6.0 EHP6 (FI;SD;MM;RH), Curso SAP usuario experto R/3 ECC 6.0 EHP6 (FI;SD;MM;RH) at Escuela laboral TI
Github Skills (16)
latex4
xelatex3
css1
restful1
eve-online1
rest-api1
vite1
javascript1
typescript1
api1
redux-toolkit1
aio1
koa1
restful-api1
pan1
Programming languages (5)
Github contributions (5)
tic-ull/ULL-LaTeX-Plantilla-Tesis
Jun 2018 - Mar 2021
Contributions:11 commits, 2 pushes, 1 branch in 2 years 9 months
vblanco/ULL-LaTeX-thesis-template
Jun 2018 - Mar 2021
A LaTeX / XeLaTeX / LuaLaTeX PhD thesis template for Cambridge University Engineering Department (CUED)
Contributions:6 pushes in 2 years 9 months
phd-thesis-templatexelatexphd-thesiscuedlualatex
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