Victor Chin
Paraprofessional at Old Bridge Township Public School
Englishtown, New Jersey, United States
Summary
👤
Senior🎓
Top SchoolVictor Chin is an experienced customer service and operations professional with over a decade managing escalations, fraud investigations, and cross-functional workflows across telecommunications, education, e-commerce, and real estate. As a hands-on paraprofessional in special education, he blends technical process discipline with compassionate one-on-one support for non-verbal and ESL students, demonstrating adaptability from corporate account management to classroom coaching. His background includes designing and delivering regional training, creating procedural controls for payment declines and refunds, and resolving complex corporate client outages and billing disputes. Known for analytical problem-solving, he has a track record of improving customer service operations through documented policies and quality assurance reporting. Based in Englishtown, NJ, he pairs a BA from Rutgers with practical experience negotiating property sales and investigating online payment fraud—skills that make him equally effective managing people, processes, and sensitive situations.
10 years of coding experience
3 years of employment as a software developer
High SchoolB.A., B.A. at Rutgers, The State University of New Jersey-New Brunswickassociate, communications, associate, communications at Fairleigh Dickinson University
Github Skills (6)
mongodb4
javascript3
nodejs3
azure1
webapi1
web-application1
Programming languages (4)
Github contributions (5)
VictorChin/calculator
Dec 2020 - Jun 2021
A node.js demo application
Contributions:2 reviews, 8 PRs, 18 pushes in 6 months
node-jsjavascriptnodejsmongodb
VictorChin/OpsgilityExpertTalk-DurableFunction
Apr 2020 - Apr 2022
Contributions:4 pushes, 1 branch in 1 year 11 months
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