Summary
Victor Fernandes is a seasoned IT lead with 11+ years delivering Level 3 desk-side and executive A/V support across major media brands at Warner Bros. Discovery, reliably troubleshooting high-stakes issues during C‑Level meetings and managing ITIL-driven ticketing, procurement, and asset workflows. Fluent across Windows and macOS environments and experienced with Android and iPhone distribution, he bridges cross-platform gaps to keep executives and production teams connected. His background as a freelance consultant and earlier roles supporting large user bases show a consistent focus on customer-facing service, rapid incident resolution, and hands-on systems administration. Victor pairs practical networking and Cisco training with a knack for proactive problem prevention, ensuring equipment is tested and staged before deployment—an often-overlooked habit that reduces downtime during critical events. Based in Los Angeles, he brings a calm, adaptable approach honed in broadcast and entertainment operations where timing and reliability are non-negotiable.
11 years of coding experience
4 years of employment as a software developer
640-822 Cisco ICND1 CCENT - Interconnecting Cisco Networking Devices, 640-822 Cisco ICND1 CCENT - Interconnecting Cisco Networking Devices at IT UNIVERSITY ONLINE
English, Portuguese, Portuguese