Victor Fong
Senior Help Desk Technician at Fisher Barton
Rockford, Illinois, United States
Summary
👤
Senior🎓
Top SchoolVictor Fong is a Senior Help Desk Technician with nine years of hands-on experience blending customer service and software programming, grounded in a Bachelor of Arts in Computer Science from the University of Illinois at Chicago. Based in Rockford, Illinois, he excels at troubleshooting and user-facing support while bringing practical programming know-how to automate workflows and improve IT operations. His background includes campus IT roles and coordinating technology for a competitive gaming club, where he built bots and designed Discord support flows—experience that highlights both technical creativity and community-focused support. Victor has also worked in manufacturing and logistics environments, giving him a pragmatic understanding of operational systems and cross-functional collaboration. He is seeking a full-time role where he can leverage his dual strengths in customer-facing support and software tooling to drive efficiency and better user experiences.
9 years of coding experience
Bachelor of Arts - BA, Computer Science, Bachelor of Arts - BA, Computer Science at University of Illinois at Chicago
Github Skills (35)
task-management9
ats9
project-management8
flutter-apps7
odk7
notion7
content-management7
flutter7
documentation7
rust6
dart6
flutter-ui6
editor5
dice4
catppuccin4
Programming languages (7)
Github contributions (5)
HEKnTEKn/prog4Secret
Mar 2017 - Mar 2017
Contributions:28 commits, 26 pushes, 7 branches in 12 days
HEKnTEKn/Spirits-Edge
Oct 2020 - Sep 2021
Contributions:1 push, 1 branch in 11 months
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