Summary
Victor Lourenço is a seasoned digital delivery leader with 12 years of experience orchestrating product, project and people operations across agencies and tech services in Brazil. Currently Squad Leader at Framework Digital, he manages multidisciplinary teams for major clients like Unimed while blending client-facing strategy, recruitment and hands-on agile coaching to ensure predictable delivery. His background spans product ownership, UX/UI leadership and social media strategy, giving him a rare combination of customer empathy, conversion-focused design sense and operational rigor. He routinely runs onboarding, 1:1s, NPS research and billing oversight, so he balances human development with commercial accountability. Based in Minas Gerais, Victor is driven by improving team performance through continuous improvement and practical rituals rather than buzzword frameworks.
12 years of coding experience
Curso Superior de Tecnologia (CST) Marketing, Curso Superior de Tecnologia (CST) Marketing at Centro Universitário UNA
MBA em Projetos Digitais & Gestão Ágil Project Management, MBA em Projetos Digitais & Gestão Ágil Project Management at USP - Universidade de São Paulo
Estácio de Sá University
English, Spanish