Customer Success Architect at Sky Momentum Pty Ltd
Melbourne, Victoria, Australia
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Summary
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Rockstar
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Top School
Vikas Kannurpatti Jayaram is a customer-success-focused technologist with 13 years of experience blending hands-on engineering and enterprise identity expertise from developer support through principal security roles. Based in Melbourne, he has driven large-scale Auth0/Okta deployments and personally managed technical relationships for hundreds of customers, diffusing outages and guiding IAM strategy to improve security posture and operational efficiency. He contributes to open-source tooling—notably enhancements to the widely used auth0-deploy-cli—where he improved action/trigger handling, API error handling, and test coverage. As Director of Sky Momentum and now Customer Success Architect at DevRev, he combines product-minded leadership with deep backend engineering skills and a knack for translating complex technical requirements into reliable, documented solutions. His background spans mobile and enterprise systems, from architecting booking engines and offline-capable apps to building healthcare adherence systems, reflecting a pragmatic, full-stack problem solver who values customer outcomes as much as code quality.
13 years of coding experience
15 years of employment as a software developer
BE Information Science and Engineering, BE Information Science and Engineering at PES University
Master of Computer Science Web Development and Databases, Master of Computer Science Web Development and Databases at RMIT University
The Auth0 Deploy CLI is a tool that helps you manage your Auth0 tenant configuration. It integrates into your development workflows as a standalone CLI or as a node module.
Role in this project:
Back-end Developer
Contributions:13 commits, 1 PR in 8 days
Contributions summary:Vikas primarily focused on modifying the Auth0 Deploy CLI's action and trigger handling functionalities. They implemented changes related to the deployment status of actions, updating the data structure, and fixing associated tests. The user also addressed API interactions, including calls to retrieve and bind triggers, incorporating error handling for various status codes. Their contributions also included refactoring and linting fixes within the codebase.
Contributions:33 commits, 19 pushes, 1 branch in 7 months
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