Vimal Krishna
Support Analyst ( API Development ) at Westpac Group
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolVimal Krishna is a seasoned support analyst with over a decade of hands-on experience ensuring availability and performance of production applications and REST APIs. He has led large-scale transitions and runbooks for 100+ applications, managed P1/P2 incidents and SLAs, and routinely performs weekend health checks and post-incident RCA to drive stability. Comfortable across Azure, Splunk, Dynatrace, AppDynamics and ServiceNow, he combines monitoring expertise with practical API security knowledge (OAuth2/JWT, certificate management via Venafi). Vimal has operated in high-stakes financial and payments environments, supporting critical batch jobs (Control-M) and integrating CI/CD practices with Jenkins rollbacks. Known for clear stakeholder communication and cross-team coordination, he often bridges onshore/offshore teams to deliver uninterrupted operations. Based in Sydney, he brings a pragmatic blend of leadership and deep troubleshooting craft that prevents outages before they escalate.
10 years of coding experience
13 years of employment as a software developer
Master Of Computer Application, Master Of Computer Application at Cochin University of Science and Technology
English, Hindi, Malayalam, Tamil
Github Skills (12)
netflix10
pulseaudio10
portaudio10
wasapi10
netlify10
coreaudio9
alsa9
jekyll9
c-language9
audio9
jekyll-theme8
cross-platform6
Programming languages (3)
Github contributions (5)
Vimal-Krishna/voicemeeter-autohotkey-controller
Sep 2020 - Sep 2020
Contributions:17 commits, 16 pushes, 1 branch in 1 day
Vimal-Krishna/React-Vidly
Jun 2022 - Aug 2022
Contributions:9 pushes, 1 branch in 2 months
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