Vin Breaux
TSE at Ivanti
Colorado Springs, Colorado, United States
Summary
👤
Senior🎓
Top SchoolVin Breaux is a seasoned Technical Support Engineer with over two decades supporting consumer and enterprise products, including pivotal roles on the iPod and iPhone launch teams and co-creating the support organization for startup Involver prior to its acquisition by Oracle. He combines deep troubleshooting experience across APIs and social platforms with practical coding skills in Python, C#, and Java, and has built custom tools to streamline operations and order tracking for a small business he co-owns. Comfortable collaborating with engineering, sales, and IT, Vin has run 24/7 support for high-stakes clients such as political campaigns, government agencies, and major entertainment accounts, honing incident response and root-cause analysis. He’s adept at process design, hiring and scaling support teams, and translating customer issues into product improvements. Based in Colorado Springs, Vin is experienced working remotely and brings a history of hands-on product testing, documentation, and cross-functional communication. An often-overlooked strength is his creative background in design and photography, which informs clear visual communication and user-focused problem solving.
12 years of coding experience
14 years of employment as a software developer
Associate, Graphic Design, 3.4, Associate, Graphic Design, 3.4 at Art Institute of HoustonContinuing Education, Studied 3D animation, Fine Art, Photography, Copy Writing and English, Continuing Education, Studied 3D animation, Fine Art, Photography, Copy Writing and English at Lamar University
Github Skills (8)
sector8
planet8
tabletop7
taskbar6
rpg6
vbnet5
windows4
automation3
Programming languages (2)
Github contributions (5)
vinbreauX/Unknown_Invaders
Mar 2014 - Oct 2014
Contributions:4 commits in 7 months
vinbreauX/Pachinko_v3
Nov 2014 - Nov 2014
Contributions:12 commits in 3 days
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