Vincent Yip is a customer-focused product specialist and front-end developer with eight years of cross-industry experience spanning health tech, fintech, e-commerce, and retail. Based in Montreal, he blends hands-on React/Angular/Next.js development and modern styling with practical cloud and CMS tooling (MongoDB, Firebase, Contentful/Strapi) to ship user-facing features and onboarding flows. He’s equally comfortable translating technical concepts for customers—as demonstrated at Apple and Jane.app—and building internal training, analytics dashboards, and user onboarding (Userpilot) from his time at Mindoula. Vincent’s background in accounting and data analysis gives him a strong attention to detail and an aptitude for turning product telemetry into actionable improvements. He pairs customer support instincts with full-stack fluency, often producing documentation and video training to accelerate adoption and reduce support load. Hungry to bridge UX and engineering, he brings a pragmatic, metrics-driven approach to product problems.
8 years of coding experience
8 years of employment as a software developer
Bachelor's Degree, Accounting, Bachelor's Degree, Accounting at Concordia University
Diploma of College Studies, Pure and Applied Science, Diploma of College Studies, Pure and Applied Science at Dawson College
Contributions:78 commits, 67 pushes, 1 branch in 1 year 5 months
reactecommercejavascriptecommerce-webreact-js
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Vincent Yip - Customer Support Specialist at Jane.app