Summary
Vincenzo Martemucci is a U.S.-based Senior Support Analyst with eight years of experience solving data and production challenges across high-volume SaaS environments. He excels at building and optimizing SQL queries, managing ETL pipelines, and performing code-level investigations into legacy stored procedures and system logs to deliver durable fixes. Vincenzo pairs strong Computer Science fundamentals and hands-on skills in Python, Java, and C/C++ with practical experience deploying Power BI reporting and Datadog monitoring to drive operational visibility and faster incident resolution. He has a track record of reducing report resolution times through query optimization and automation, and routinely serves as a Tier 2/3 escalation point for complex client issues. Trained both as a computer scientist and an opera singer, he brings analytical rigor and disciplined attention to detail to cross-functional collaboration and documentation. Based in the Atlanta area, he thrives in roles that require deep troubleshooting, data-driven decision making, and continuous process improvement.
8 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Computer science, Bachelor's degree, Computer science at Università degli Studi di Bari
High School Diploma in Informatics, Informatics, High School Diploma in Informatics, Informatics at ITIS Galileo Galilei Altamura
Conservatorio di Musica "E.R Duni" di Matera
Italian, English, Portuguese, Spanish