Summary
Viola Olubummo is a Product Operations Lead with 11 years of experience driving operational excellence and product launches in telecom at Twilio, where she scaled global phone number operations and led cross-continental teams. She blends technical fluency—from building Looker dashboards and data pipelines to software engineering training—with strategic product and vendor management to expand availability to 100+ countries. Known for turning analytics into action, she created monitoring and procurement processes that improved inventory forecasting, enabled launches, and preserved healthy profit margins. Viola has a track record of cost optimization (including returning 100K+ international numbers to vendors) while maintaining service reliability and customer access. She coaches distributed teams, improves documentation and processes, and partners with engineering and sales to translate regulatory and operational complexity into scalable workflows. Based in San Francisco and pursuing an MBA, she combines hands-on technical chops with business strategy to lead transformative initiatives.
11 years of coding experience
9 years of employment as a software developer
Software Engineering Fellow, Command Line, Python, Javascript, HTML & CSS, Git, Flask, Pair Programming, SQL, Software Engineering Fellow, Command Line, Python, Javascript, HTML & CSS, Git, Flask, Pair Programming, SQL at Hackbright Academy
Master of Business Administration - MBA, Master of Business Administration - MBA at Santa Clara University Leavey School of Business
Certification - New Manager Program, Operations Management and Supervision, Certification - New Manager Program, Operations Management and Supervision at University of California, Berkeley, Haas School of Business
Bachelor of Business Administration (B.B.A.), Business Legal Studies, Entrepreneurship, Bachelor of Business Administration (B.B.A.), Business Legal Studies, Entrepreneurship at Temple University - Fox School of Business and Management
Latin, Yoruba, English