Virginia Start is a Staff Content Designer at Shopify with 11 years’ experience shaping product content, information architecture, and UX writing across web, mobile, and SaaS platforms. Trained in library and information science (MLIS), she applies a systems-focused approach to content strategy, taxonomy, and governance that helps large organizations tame complex information. Her career spans hands-on IA consulting for Canadian federal institutions to leading content design at Shopify, giving her a rare mix of policy-level information management and product-focused UX craft. She’s adept at translating stakeholder needs and research into scalable content systems that reduce friction and support discovery. Based in Canada, she combines an English literature background with rigorous IA practices to make content both usable and narratively clear.
11 years of coding experience
3 years of employment as a software developer
Masters, Library and Information Science, Masters, Library and Information Science at The University of Western Ontario
Bachelor of Arts (Honours), English Literature, Bachelor of Arts (Honours), English Literature at Queen's University
Shopify’s design system to help us work together to build a great experience for all of our merchants.
Contributions:1 comment, 1 issue in 2 years 2 months
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Virginia Start - Staff Content Designer at Shopify