Vishal Lokhande
Project Lead at Neurealm
Pune, Maharashtra, India
Summary
👤
Senior🎓
Top SchoolVishal Lokhande is a Project Lead with 14.5 years of experience in telecom, networking, cloud, and DevOps, skilled at turning high-pressure customer escalations into stable, repeatable support processes. He has led global 24/7 support across ASIA, EMEA, and the US, built an offshore lab from scratch, and transitioned critical operations from onsite to offshore while maintaining client trust. Hands-on with KVM, L2/L3 Linux, and automation for system health, he bridges deep technical troubleshooting with stakeholder empathy to deliver transparent, outcome-driven resolutions. Known for simplifying complex product documentation and training TAC teams to operate independently, he focuses on scalable knowledge bases and proactive communication to reduce recurrence. Based in Pune, he combines a pragmatist’s troubleshooting mindset with strategic process improvements that measurably improve SLAs and customer sentiment.
8 years of coding experience
9 years of employment as a software developer
BE, computer science, BE, computer science at KIT'S COLLEGE OF ENGG
Github Skills (17)
lte10
4g10
packet10
cups10
epc10
rtc10
sctp9
architecture9
5g9
gateway9
nfv9
vip8
plane7
forwarding3
fpc2
Programming languages (2)
Github contributions (2)
omec-project/ngic-rtc
Apr 2019 - Nov 2020
NGIC-RTC is Control User Plane Separated (CUPS) architecture 3GPP TS23501 based implementation of EPC Service and Packet Gateway functions (SGW, PGW)
Contributions:42 commits, 1 comment, 12 issues in 1 year 7 months
lteepc5gspringboot3nfv
sprintlabs/fpc
Oct 2017 - Feb 2018
FPC (Forwarding Policy Configuration) Agent
Contributions:6 pushes in 3 months
golangpolicyagentforwardingfpc
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