Summary
Vishula Gamaetige is a Senior Deployment Technician with nine years of IT experience delivering Level 1 and 2 support across government and large enterprise environments in Queensland. She has hands-on expertise with MECM, Intune, Active Directory, Exchange Online and ServiceNow, administering device lifecycles and mobile enrollments for thousands of users while meeting strict council compliance and security standards. Vishula has led cloud migration support (PinForce) and acted as the RBAC champion, streamlining access request reviews and policy alignment for multi-department rollouts. Her background in IT asset management improved accuracy for registers of over 5,000 items through close collaboration with finance and procurement teams. Comfortable working on-site in high-pressure contexts—from remote mine deployments to healthcare estates—she combines technical troubleshooting with process-driven project support. Colleagues rely on her pragmatic documentation and knowledge-base contributions that boost team efficiency and ticket SLA performance.
9 years of coding experience
1 year of employment as a software developer
James Cook University