Vitória Helena is a multilingual retail and customer-support professional with 10 years of experience blending front-line sales, operations and technical screening across Brazil and international customers. Currently a sales associate and cashier at Swarovski, she consistently meets KPIs while handling store operations, inventory, merchandising and cash management in Portuguese, Spanish and English. Her background includes technical sales at Decathlon, publisher support at MonetizeMore (ad compliance and setup for Google Ad Exchange), and architectural project work, showing a rare mix of people-facing commerce skills and methodical project delivery. Active in scouting and volunteer instruction, she brings leadership in outdoor programming and practical logistics to fast-paced environments. Known for punctuality, organization and a strong willingness to learn, she thrives where customer experience, operational discipline and multilingual communication intersect. An intriguing detail: alongside retail and support roles she holds a degree in Architecture and Urbanism, reflecting a creative, design-minded approach to problem solving.
10 years of coding experience
1 year of employment as a software developer
Elementary and High School, Elementary and High School at Educandário Imaculada Conceição
Bachelors degree, Architecture and Urbanism, 8,9, Bachelors degree, Architecture and Urbanism, 8,9 at Santa Catarina State University
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Vitória Helena - Vendedora E Operadora De Caixa at SWAROVSKI