Vivek Nair is a Senior Engineering Manager based in San Francisco with 11 years of experience building and operating distributed systems and developer platforms at Twilio. He currently leads the Continuous Delivery platform team, combining deep hands-on expertise in SIP and voice infrastructure with a proven ability to scale onboarding, training, and apprenticeship programs. Vivek built and ran Twilio’s Hatch apprenticeship and education initiatives, translating complex infrastructure and best practices into curricula that accelerate new engineers’ impact. He balances incident ownership and platform reliability with people leadership, and his background includes embedded firmware work for assistive tech and early VoIP probes—evidence of a practical, systems-oriented problem solver who cares about accessibility and inclusion.
Contributions:5 PRs, 13 pushes, 8 branches in 3 months
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