Vivian Antoine
Customer Journey Expert at Rcarré-Rcube
Habay-la-Neuve, Luxembourg, Belgium
Summary
👤
Senior🎓
Top SchoolVivian Antoine is a Customer Journey Expert with 11 years’ experience translating complex stakeholder needs into validated, actionable requirements across IT and consulting firms in Luxembourg and Belgium. She combines hands-on analytical work from roles as a business analyst and former Python developer with a strong focus on customer experience design and process documentation. Having worked at CGI, ARHS Cube, and Positive Thinking Company, she excels at bridging technical teams and business stakeholders to deliver pragmatic, auditable solutions. Vivian is comfortable in both technical and client-facing contexts, using her programming background to inform clearer requirements and more testable user journeys. Based in Habay-la-Neuve, she brings a regional perspective on digital transformation in the Benelux market. Colleagues value her for turning ambiguous needs into structured, stakeholder-aligned outcomes.
11 years of coding experience
1 year of employment as a software developer
Vocational High School Diploma in Business Computing., Vocational High School Diploma in Business Computing. at Haute Ecole d'Enseignement Supérieur de Namur
Github Skills (23)
openoffice8
document-generation8
docx8
pdf8
dms8
pdf-generation8
odt8
onlyoffice6
documents6
helper-methods6
desktop6
libreoffice6
plone5
minecraft4
zope4
Programming languages (1)
Github contributions (5)
IMIO/Products.PluggableAuthService
Feb 2016 - Mar 2016
Contributions:2 pushes in 18 days
zope2authorizationauthenticationauthorization-frameworkpluggable
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