Summary
Vivian Aranha is an AI-focused customer success and education leader with 14 years of engineering experience and a track record of scaling learning and enterprise AI initiatives. As founder and Chief Education Officer of School of AI, she grew the platform to over 1.2 million enrollments and 300,000 students with 80+ courses spanning generative AI, quantum computing, and AI product management, while designing industry-aligned certification pathways. Previously a Principal AI at Delta Air Lines, she helped shape enterprise AI strategy and digital transformation across a large airline, and more recently has joined IBM in dual technical specialist and customer success engineering roles. Vivian blends hands-on curriculum design, prompt engineering, and production video/lab development with deep product and deployment experience, making complex AI concepts accessible to practitioners and executives alike. Based in Fishers, Indiana, she also partners with AI video innovators like HeyGen, signaling a practical interest in applied multimodal AI and learner engagement.
14 years of coding experience
13 years of employment as a software developer
Masters Computer Science, Masters Computer Science at The George Washington University
Executive Certification Business Innovation and Application, Executive Certification Business Innovation and Application at MIT Sloan School of Management
Bachelors Information technology, Bachelors Information technology at University of Mumbai
Phd Artificial Intelligence, Phd Artificial Intelligence at School of AI