Summary
Vlad Terin is a Principal Engineer and AI-focused product leader with 11 years of experience building conversational and enterprise-grade platforms across aviation, finance, cybersecurity, and automotive industries. He has led multi-million-dollar AI chatbot and voice channel programs that cut operating costs and transformed call centers into proactive, data-driven operations. At companies from American Airlines and Capital One to RumbleOn and Securonix, Vlad blends product strategy, cross-functional team leadership, and hands-on technical execution to drive measurable engagement and conversion gains. He’s delivered rapid migrations and in-house rebuilds—assembling offshore-embedded teams to hit aggressive deadlines and lift conversion rates and stock performance. Trained originally in architectural 3D modeling, Vlad brings a design-minded approach to experience and systems architecture, often applying visual and behavioral insights to complex AI products. Based in Dallas, he combines practical delivery discipline with a knack for turning routine contact centers into near–sci-fi command centers.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Science (B.S.), Architectural 3D Modeling, Bachelor of Science (B.S.), Architectural 3D Modeling at Polotsk State University, Belarus
English, Russian, Russian, Russian