Wade Adkins
Senior Technical Account Manager at Zendesk
Atlanta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolWade Adkins is a Senior Technical Account Manager and architect with 13 years of experience designing secure, scalable enterprise systems and guiding complex SaaS implementations for global clients. He blends hands-on technical design—spanning identity management, SSO (SAML/OIDC/JWT), cloud architectures, and custom application development—with client-facing delivery and program leadership at companies like Zendesk and SAS. Wade has led migrations and bespoke solutions ranging from biotech messaging and bank client-service platforms to IoT analytics deployments for Georgia Pacific, consistently turning business requirements into practical technical roadmaps. Comfortable in both product- and services-oriented roles, he pairs engineering rigor (including QA/test automation work in open-source projects) with empathy and stakeholder management to drive adoption and operational stability.
12 years of coding experience
12 years of employment as a software developer
Bachelor of Science - BS, Electrical and Electronics Engineering, Bachelor of Science - BS, Electrical and Electronics Engineering at North Carolina State University
Github Skills (11)
manageiq10
selenium-ide10
pytest10
selenium10
python10
testing10
databases9
database9
automation9
database-api9
automations9
Programming languages (1)
Github contributions (2)
ManageIQ/integration_tests
May 2013 - Sep 2013
ManageIQ integration tests
Role in this project:
QA Engineer / Test Automation Engineer
QA Engineer / Test Automation EngineerContributions:16 commits in 4 months
Contributions summary:Wade primarily contributed to the integration tests for the ManageIQ project. Their work involved creating and modifying test cases for various features, including chargeback, access control, and utilization graphs. The user's commits demonstrate proficiency in writing tests with pytest, interacting with the Selenium framework for UI testing, and incorporating database interactions into the test suite. Furthermore, the user wrote a script to toggle a VM.
pythontestingintegration-testspytestmanageiq
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