Wagner Souza is a seasoned engineering leader with 20+ years of hands-on experience building resilient cloud platforms, SRE and DevOps organizations, and scalable payments and marketplace infrastructure. He has led transformation programs at companies like Farfetch, Stone, Zoop and OLX, delivering measurable outcomes such as dramatic cost-per-transaction reductions and improved observability and CI/CD adoption. As an author of Beyond The Code and curator of the AIOps Engineering newsletter, he blends practical management playbooks with deep technical know-how and a pragmatic approach to AI-augmented engineering. Wagner is known for turning chaotic, people-heavy problems into repeatable systems—assembling teams and career paths that keep engineers growing while protecting delivery. Based in Rio de Janeiro with an MBA from FGV, he pairs strategic business sensibility with boots-on-the-ground technical rigor.
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