Summary
Wallace Butler is a network-focused IT professional with nine years of experience applying network administration and service delivery practices to datacenter and managed services environments. Trained for CompTIA Network+ and CCNA, he combines practical networking skills with ITIL v3 and Lean Six Sigma methodologies to create durable solutions that prevent problem recurrence. At SunGard he led a Green Belt project that sped SLA credit processing and managed complex firewall upgrade projects, demonstrating a blend of hands-on technical execution and process improvement. Based in Brighton, Colorado, Wallace has a background spanning POS support, healthcare provider operations, and accessible transit services, reflecting a pragmatic, customer-centered approach to technology. He brings a track record of turning operational pain points into measurable gains and thrives on changes that can be immediately realized and monitored.
9 years of coding experience
Certificate, Information Technology, Certificate, Information Technology at Westwood College - Denver North
Bachelor of Arts (B.A.), Biological and Physical Sciences, Bachelor of Arts (B.A.), Biological and Physical Sciences at University of Colorado Boulder