Summary
Walter Da Silva is a product and operations leader with nine years of focused experience transforming CRM visions into market-winning products and scalable service organizations from Paris. As Head of Product at Efficy he restructured teams, launched a new CRM product line, and expanded portfolio and market share while previously building and scaling professional services and customer success functions across France and Spain for 60+ people. He combines hands-on product development—leading full design-to-launch cycles—with P&L and go-to-market expertise, and has a track record of increasing adoption, retention and upsell through customer-centric roadmaps. A former teaching fellow in software engineering, he blends practitioner rigor with a curiosity for numerical problem solving (he’s active on Zulip as wallytutor) and even studied Chinese, reflecting a pragmatic, cross-cultural approach to product leadership.
10 years of coding experience
9 years of employment as a software developer
Master's degree, Information Technology, Master's degree, Information Technology at EPITA: Ecole d'Ingénieurs en Informatique
CPLCO, Chinese, CPLCO, Chinese at INALCO
Portuguese, English, French, Spanish, Italian