Summary
Walter Guimarães is a trilingual Senior Application Support Engineer based in Cork, Ireland, with eight years of hands-on experience diagnosing and resolving production issues across large-scale transactional systems. He blends strong analytical troubleshooting with technical development skills—C#, .NET, SQL Server—and practical ITIL-based service management to deliver reliable fixes and improvements. At Alter Domus he serves as primary business contact, working autonomously with engineering, QA and release teams to root-cause and deploy solutions. His background includes end-to-end SDLC involvement, UAT and QA, plus a formal HDip in Computing and an MBA in IT Project Management, giving him both technical depth and process-driven project perspective. Notably, he has built full-stack projects during his studies (including a financial control web app and a React Native camera module) demonstrating a willingness to bridge support and development roles.
8 years of coding experience
3 years of employment as a software developer
Associate's degree, Computer Electronics and Informatics, Associate's degree, Computer Electronics and Informatics at SENAI - Londrina
Higher Diploma in Science in Computing - NFQ Level 8, Higher Diploma in Science in Computing - NFQ Level 8 at CCT College Dublin
Master of Business Administration - MBA, Information Technology Project Management, Master of Business Administration - MBA, Information Technology Project Management at Faculdade Cidade Verde - FCV
North Paraná University
Portuguese, English, Spanish