Wayne Metcalfe is an experienced platform engineering and developer experience architect with nine years in software and cloud operations, currently shaping platform strategy at Genesys. He combines hands-on delivery of CI/CD pipelines and highly available AWS infrastructure with leadership roles that span DevOps, SRE and platform teams across startups and enterprise contexts. Wayne’s background in rigorous scientific research (PhD and postdoctoral work in chemistry) gives him strong analytical and technical-writing skills that he applies to observability, reliability and automation. Notably, he has repeatedly built bespoke CI/CD and on-demand full-stack deployment solutions to accelerate development and testing, and led SLO-driven monitoring adoption at scale. Known for a focus on simplicity and quality, he bridges deep implementation experience (infrastructure-as-code, containers, monitoring stacks) with pragmatic platform stewardship.
10 years of coding experience
14 years of employment as a software developer
Higher Diploma, Software Design and Development, Higher Diploma, Software Design and Development at University of Galway
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