Summary
Wei Toh is a digital transformation leader with 11 years at OCBC, currently serving as Vice President driving branch modernization, contact centre performance and product ownership for remittances, card services and fee pricing. He blends business and technical fluency—holding a Masters of IT in Business—with hands-on delivery of functional specifications, UAT management and vendor coordination to launch complex retail banking programs. Wei has led cross-border service transformation initiatives across ASEAN, implemented real-time performance dashboards, and coached Lean Six Sigma projects that realized multimillion-dollar savings. Notably, he built branch-first digital experiences (eg. lifestyle branch concept and remote queueing) that materially boosted card and deposit uptake while reinforcing risk controls.
10 years of coding experience
7 years of employment as a software developer
Masters of IT in Business, Information Technology, Masters of IT in Business, Information Technology at Singapore Management University
Bachelor of Business Administration - BBA, Finance and Financial Management Services, 2nd Upper Class Honors, Bachelor of Business Administration - BBA, Finance and Financial Management Services, 2nd Upper Class Honors at National University of Singapore