Summary
Weiyun Cai is a product expert and data scientist with eight years of experience turning marketing analytics and process mining into production-ready solutions. At Alibaba and ANZ he built machine learning models for customer value and wallet estimation, led process-mining prototypes that exposed bottlenecks and sold into other teams, and improved call-center routing to boost first-contact resolution by double digits. His background as a consultant includes leading teams to deliver end-to-end process monitoring, metric design, and root-cause analysis that generated multimillion-dollar value. Comfortable bridging business and technical teams, he combines rigorous engineering management training (M.Eng. Management, SMU) with hands-on modeling and productization experience. Based in Chengdu, he brings a practical focus on deployable analytics and an eye for behavioral variables that distinguish core customers beyond traditional segmentation.
8 years of coding experience
3 years of employment as a software developer
Optoelectronic Information Engineering, Engineering/Industrial Management, 83, Optoelectronic Information Engineering, Engineering/Industrial Management, 83 at Huazhong University of Science and Technology
Master of Engineering Management, Engineering Management, 3.9/4, Master of Engineering Management, Engineering Management, 3.9/4 at Southern Methodist University
Chinese, English