Wendy Weitzel is a seasoned customer service professional with 10 years of experience in the insurance and manufacturing sectors, currently supporting claims at Liberty Mutual where she has twice earned Representative of the Quarter and a Customer Service Champion award. She combines strong account reconciliation and ERP skills with hands-on familiarity with tools like Aptean’s Ross, ADP, SharePoint, and RightFax to streamline processes and improve accuracy. Comfortable balancing high-volume intake (First Notice of Loss) with policy analysis, she excels at translating technical system details into clear guidance for customers. Her background in accounts payable/receivable and process documentation demonstrates an eye for operational improvements and audit-ready procedures. Trained in computer networking, Wendy brings both technical aptitude and a service-oriented mindset that helps bridge customer needs and backend operations.
10 years of coding experience
Associate's degree, Computer Networking, Associate's degree, Computer Networking at ITT Tech
Contributions:9 reviews, 26 commits, 253 PRs in 8 months
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