Wendy Weitzel

Claims Customer Care Representative

New Castle, Pennsylvania, United States
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Summary

👤
Senior
🎓
Top School
Wendy Weitzel is a seasoned customer service professional with 10 years of experience in the insurance and manufacturing sectors, currently supporting claims at Liberty Mutual where she has twice earned Representative of the Quarter and a Customer Service Champion award. She combines strong account reconciliation and ERP skills with hands-on familiarity with tools like Aptean’s Ross, ADP, SharePoint, and RightFax to streamline processes and improve accuracy. Comfortable balancing high-volume intake (First Notice of Loss) with policy analysis, she excels at translating technical system details into clear guidance for customers. Her background in accounts payable/receivable and process documentation demonstrates an eye for operational improvements and audit-ready procedures. Trained in computer networking, Wendy brings both technical aptitude and a service-oriented mindset that helps bridge customer needs and backend operations.
code10 years of coding experience
bookAssociate's degree, Computer Networking, Associate's degree, Computer Networking at ITT Tech
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Github Skills (24)

go-api9
angular9
material-design8
visualization8
plotly-dash8
plotly8
double-elimination7
backend7
regl7
frontend6
palette6
charts6
webgl6
data-visualization5
javascript5

Programming languages (4)

TypeScriptJavaScriptGoVim Script

Github contributions (5)

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wweitzel/ngx-joystick

Dec 2019 - Oct 2022

An angular joystick component. Angular wrapper around the nipplejs library.
Contributions:8 releases, 10 reviews, 44 commits in 2 years 10 months
angular
wweitzel/top90-backend

May 2022 - Jan 2023

The backend Go API for top90.io
Contributions:9 reviews, 26 commits, 253 PRs in 8 months
backendgo-api
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