Wendy Weitzel
Claims Customer Care Representative
New Castle, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolWendy Weitzel is a seasoned customer service professional with 10 years of experience in the insurance and manufacturing sectors, currently supporting claims at Liberty Mutual where she has twice earned Representative of the Quarter and a Customer Service Champion award. She combines strong account reconciliation and ERP skills with hands-on familiarity with tools like Aptean’s Ross, ADP, SharePoint, and RightFax to streamline processes and improve accuracy. Comfortable balancing high-volume intake (First Notice of Loss) with policy analysis, she excels at translating technical system details into clear guidance for customers. Her background in accounts payable/receivable and process documentation demonstrates an eye for operational improvements and audit-ready procedures. Trained in computer networking, Wendy brings both technical aptitude and a service-oriented mindset that helps bridge customer needs and backend operations.
10 years of coding experience
Associate's degree, Computer Networking, Associate's degree, Computer Networking at ITT Tech
Github Skills (33)
angular-component10
joystick10
angular9
regl8
double-elimination8
material-design8
infrastructure8
visualization8
plotly8
webgl7
plotly-dash7
charts7
backend7
go-api7
data-visualization6
Programming languages (4)
Github contributions (5)
wweitzel/top90-frontend
Mar 2022 - Jan 2023
The front end for top90.io
Contributions:51 reviews, 14 commits, 180 PRs in 10 months
reactjavascriptfrontendfront-endtypescript
wweitzel/ngx-joystick
Dec 2019 - Oct 2022
An angular joystick component. Angular wrapper around the nipplejs library.
Contributions:8 releases, 10 reviews, 44 commits in 2 years 10 months
nipplejsangular-componentangularjoystick
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