Summary
Wes Chamness is an Application Support Engineer with 11 years of experience specialising in system integrations, APIs and troubleshooting complex dealer management systems for automotive customers. Based in Fauldhouse, Scotland, he has a strong track record at CDK Global, Keyloop and Sky owning case queues, debugging platform code, and driving solutions from initial triage through escalation and QA while meeting SLA targets. His background includes hands-on hardware and customer-facing roles at Apple and technical QA/change management earlier in his career, giving him a rare blend of technical depth and high customer satisfaction. Trained in computer programming and full-stack development, he pairs practical coding literacy with clear documentation and knowledge-base creation to mentor colleagues and reduce repeat incidents. Notably, he consistently balances urgent P1 incident response with long-term process improvements, making him effective across both firefighting and operational resilience.
11 years of coding experience
Associate's degree, Computer Programming, Associate's degree, Computer Programming at Sullivan University
Full Stack Developer, Python Full Stack Developer, Full Stack Developer, Python Full Stack Developer at Coding Dojo
Front-End Web Development Nanodegree, Web Page, Digital/Multimedia and Information Resources Design, Front-End Web Development Nanodegree, Web Page, Digital/Multimedia and Information Resources Design at Udacity
English