Whitney Huang
Business Systems Consultant at Wells Fargo
Chesterfield, Missouri, United States
Summary
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Senior🎓
Top SchoolWhitney Huang is a Business Systems Consultant with over 20 years in IT and more than 15 years focused on call center and telephony solutions, specializing in Genesys CTI across multi-site, multi–business-line environments. At Wells Fargo she blends hands-on troubleshooting, requirements writing, and solution design to align technology and business needs, drawing on deep experience with Cisco, Avaya, Aspect, and Siemens phone systems. Whitney is comfortable across operating systems—from mainframe and Unix to Windows—with scripting and Oracle SQL skills that let her bridge application development and infrastructure. Her background includes developing .NET and Remedy applications and providing telephony support for enterprise help desks, giving her a rare mix of dev and operational expertise. Known for translating complex business issues into practical, auditable technical solutions, she thrives on cross-team collaboration and resilient contact center operations. Based in Chesterfield, Missouri, she brings institutional knowledge from long-tenured roles that drive continuity and efficiency in large-scale contact center programs.
9 years of coding experience
20 years of employment as a software developer
University of Missouri-Saint LouisJenningsGithub contributions (5)
whitneyhuang83/whitneyhuang83.github.io
Mar 2018 - Feb 2023
Contributions:1506 commits, 1951 pushes, 34 branches in 4 years 11 months
whitneyhuang83/Log-Histospline
Feb 2018 - May 2021
Contributions:1 push, 1 branch in 3 years 3 months
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