Summary
Will Fanguy is a Senior Content Designer specializing in AI systems with a decade of experience shaping voice, tone, and UX copy for enterprise SaaS and AI-driven products. He designs system prompts, tests content for clarity and utility, and has led large-scale design system modernizations that scaled content standards across 20+ product teams. His background spans IBM’s Watson offerings, fintech design systems, and consultancy work that blends behavioral modeling with AI-enhanced research to reshape customer journeys. Known for making complex systems feel approachable, he pairs curriculum and training experience with hands-on product execution to improve adoption and reduce support costs. Based in Austin, Will brings a teachers’ instinct for clarity and a knack for pragmatic, testable content that guides both users and cross-functional teams.
10 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree Public Relations Advertising and Applied Communication, Bachelor’s Degree Public Relations Advertising and Applied Communication at Middle Tennessee State University (MTSU)
Master’s Degree Education, Master’s Degree Education at Lipscomb University
English