Will Masters is a Senior Support Engineer with 12 years in cloud hosting and web development, currently helping teams at Atlassian deliver reliable, scalable software from an Amsterdam base. He specializes in Linux-based troubleshooting, administration and deployments, combining deep operational know-how with a customer-first support ethos. His background spans streaming platforms and mission-critical hosting for media—working with large datasets, DRM-integrated video delivery, and high-availability image libraries. Will began his career building standards-driven web solutions and CMS tools, which informs his attention to accessibility, performance and UX in production systems. Colleagues value his knack for turning thorny infrastructure problems into elegant, repeatable operations and exceptional user experiences.
12 years of coding experience
16 years of employment as a software developer
BSc, Multimedia Systems, BSc, Multimedia Systems at Anglia Ruskin University
Bachelor of Technology (BTech), Media production for Film and Television, Bachelor of Technology (BTech), Media production for Film and Television at Weymouth College
Contributions:2 PRs, 8 pushes, 2 branches in 1 year 2 months
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Will Masters - Senior Support Engineer at Atlassian