Will Rudd
1st Line IT Engineer at ITC Service Ltd
Sunderland, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolWill Rudd is a bilingual (English/French) 1st Line IT Engineer with 26 years of hands-on experience supporting storage, server and desktop environments for medium and large organisations, including NHS and EMEA enterprise customers. He has over seven years focused on technical support for storage systems (NetApp, SAN/NAS) and a track record of resolving high‑priority incidents via phone, chat, video and email while prioritising business impact and deadlines. Comfortable across Windows, Linux, virtualization (VMware/Hyper-V) and backup/DR tooling, he blends technical depth with meticulous organisation and escalation management. Will’s background includes deploying OS rollouts, auditing assets and setting up training environments, demonstrating end-to-end operational capability beyond pure break/fix support. Holding a foundation degree in Network and Security Technologies and a doctorate-level background in mathematics and computer science, he brings analytical rigor uncommon in frontline support roles. Based in Sunderland, he’s noted for calm communication under pressure and for delivering customer-focused outcomes in multicultural teams.
26 years of coding experience
6 years of employment as a software developer
Baccalaureate, Commerce, Communication, Law, Economy..., Baccalaureate, Commerce, Communication, Law, Economy... at Lycée Hector BerliozFoundation Degree, Network and Security Technologies, Foundation Degree, Network and Security Technologies at University of SunderlandBTS International Commerce, BTS International Commerce at Faugier Hays
French, English
Stackoverflow
2,572reputation
240kreached
36answers
33questions
audio
top-5%
Github Skills (142)
interoperability10
python10
mxnet10
onnx-coreml10
deep-learning10
gpu10
tuner10
gpu-acceleration10
scientific-computing10
acceleration10
onnx10
numpy10
midi10
audio10
neural-network10
Programming languages (12)
Github contributions (5)
jeremycochoy/blog
Jun 2015 - Jan 2019
Contributions:113 pushes, 1 branch in 3 years 7 months
jeremycochoy/jeremycochoy.github.io
Nov 2018 - Mar 2025
Personal webpages and blog.
Contributions:3 PRs, 65 pushes, 6 branches in 6 years 5 months
webpages
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