William Arthur is a DevOps Engineer with 12 years' experience blending hands-on infrastructure work with front-end craftsmanship, currently supporting critical systems at the Student Loans Company in Scotland. He progressed from founding a small web agency to leading support and quality auditing at SalesAgility, where he helped maintain ISO9001/27001 standards while contributing code as a frontend and full-stack developer to the popular open-source SuiteCRM project. His contributions span responsive mobile navigation, Angular SVG icon work, UI/UX fixes and backend bug fixes—demonstrating a rare mix of customer-facing support, quality processes, and code-level improvements. Comfortable working across the stack, he brings practical product empathy from direct client support into reliable, auditable operational practices.
12 years of coding experience
7 years of employment as a software developer
Wallace High School
Bachelor of Science (BSc) (Hons), Computing, Bachelor of Science (BSc) (Hons), Computing at UHI Millennium Institute
Contributions:18 releases, 783 commits, 57 PRs in 6 years 4 months
Contributions summary:William's commits primarily focused on front-end and back-end development within the SuiteCRM codebase. Their contributions included fixing bugs in the `head.tpl` and calendar components, along with addressing UI issues by fixing edit action buttons and adding menu items to the home menu. Additionally, the user made CSS adjustments, including changes to the appearance of action menus and the general styling of the user interface, suggesting involvement in both front-end and back-end development.
Contributions summary:William primarily focused on enhancing the user interface of the SuiteCRM application. Their contributions involved adding mobile navigation elements, including a responsive menu, and incorporating Angular SVG components for icons. Furthermore, they updated existing components like the action bar, list view, and settings menu to improve the overall user experience. These changes aimed to provide a more user-friendly and feature-rich CRM interface.
suitecrmcontactsmauticphpopen-source-crm
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William Arthur - DevOps Engineer at Student Loans Company