William Chandler

Support Engineer at Oxide Computer Company

Columbus, Ohio, United States
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Summary

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William Chandler is a Support Engineer with nine years of experience building and operating backend systems, currently working at Oxide Computer Company after a multi-role tenure at GitLab where he progressed from Senior Support Engineer to Senior Backend Engineer. He blends hands-on debugging and customer-focused support with backend development and DevOps improvements, notably contributing to GitLab's Omnibus and Praefect configurations to improve observability and repository management. William has a practical systems mindset evidenced by Rust Playground contributions that cleaned up assembly output and fixed sandbox issues, highlighting attention to tooling quality and test stability. Based in Columbus, Ohio, he brings experience across fintech at JPMC and open-source collaboration, comfortable bridging engineering and operational needs. His background in economics from Ohio State complements a pragmatic approach to prioritization and stakeholder communication. William is particularly skilled at turning hard-to-reproduce production problems into durable fixes and clearer developer-facing tools.
code9 years of coding experience
job6 years of employment as a software developer
bookBachelor of Science (B.S.) Economics, Bachelor of Science (B.S.) Economics at The Ohio State University
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Github Skills (17)

assembly10
configuration-management10
regex10
cicd10
gitlab10
automation10
assemble10
assembler10
automations10
rust10
kubernetes9
dockers9
docker9
kubernetes-pods9
gitaly9

Programming languages (9)

TypeScriptCSSC++RustCGoLuaRuby

Github contributions (5)

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gitlabhq/omnibus-gitlab

Sep 2019 - Oct 2022

GitLab Omnibus Mirror | Please open new issues in our issue tracker on GitLab.com
Role in this project:
userDevOps Engineer
Contributions:11 commits in 3 years 1 month
Contributions summary:William primarily focused on enhancing the configuration and functionality of Praefect, a component of GitLab. Their contributions include modifying the Praefect configuration to improve metrics collection and clarify command-line usage. Additionally, they added support for Gitaly GPG signing and introduced a new command to track multiple repositories. These changes suggest a focus on improving the operational aspects of GitLab's infrastructure and streamlining the management of its components.
new-issuestrackergitlabgitlab-omnibusissue-tracker
rust-lang/rust-playground

Nov 2017 - Jul 2018

The Rust Playground
Role in this project:
userBack-end Developer
Contributions:8 commits, 12 PRs, 31 comments in 7 months
Contributions summary:William focused on improving the assembly cleanup functionality within the Rust Playground. They implemented features to filter assembly code by removing unused labels and data directives, enhancing the clarity of the generated assembly output. Furthermore, the user addressed issues identified by Clippy and fixed failing tests within the sandbox environment, ensuring the stability and reliability of the playground. These changes demonstrate a focus on code quality and functionality of the Rust Playground's assembly visualization features.
rustrustlangrust-playgroundrust-languagerust-lang
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William Chandler - Support Engineer at Oxide Computer Company