Summary
William Flowers is a Senior Technical Writer with nine years at SAS and earlier tenure at IBM, blending deep documentation craft with hands-on development in XSLT, C++, Java, JavaScript/Node.js, and Python. He creates user-facing UI and REST API documentation while also improving build and source tooling for documentation teams, demonstrating a rare combination of information design and dev-tooling skills. His background in technical communication, mathematics, and programming (certificates in Java and C++ with 4.0 GPAs) lets him translate complex analytics and enterprise software behavior into clear, usable guidance. Comfortable coordinating global translation cycles and automating documentation builds, he thrives in cooperative, socially responsible environments and often builds in-house solutions rather than relying on off-the-shelf tools.
9 years of coding experience
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing, Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing at Francis Marion University
Master of Science (M.S.), Technical Communication, Master of Science (M.S.), Technical Communication at North Carolina State University
Java Programming Certificate, Computer Science, 4.0 GPA, Java Programming Certificate, Computer Science, 4.0 GPA at Wake Technical Community College
English, french (basic reading)