William Hou is an experienced advisory application analyst with 14+ years supporting critical clinical IT at Memorial Sloan Kettering Cancer Center, specializing in architecting and administering Citrix XenApp environments to ensure 24x7 availability for patient care. He led the virtualization and migration of a core clinical suite from over 13,000 workstations into Citrix XenApp 6.5, demonstrating an ability to manage large-scale, high-stakes rollouts while integrating new systems like an EMR. Previously an advisory systems engineer, he brings broad end-to-end solutions experience across industries and a practical operations management background from Baruch College. Known for researching and validating emerging technologies, he focuses on pragmatic improvements that boost efficiency and reliability in healthcare operations. William combines deep platform expertise with a collaborative mindset and a track record of delivering stable, mission-critical infrastructure.
14 years of coding experience
4 years of employment as a software developer
Bachelor’s Degree, Operations Management and Supervision, Bachelor’s Degree, Operations Management and Supervision at Baruch College, City University of New York (CUNY)
Contributions:30 commits, 12 pushes in 7 years 8 months
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