William Loy
Solutions Architect at Teleport
San Antonio, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolWilliam Loy is a Solutions Architect based in San Antonio with nine years of experience bridging technical writing, customer-facing engineering, and security-focused implementations. Currently at Teleport, he progressed from Implementation Engineer to Solutions Architect, delivering consultative infrastructure and security solutions for enterprise customers. He brings strong documentation and developer-friendly tooling experience from Rackspace, where he built a Jekyll/Jenkins/GitHub Pages documentation solution and regularly authored technical content in Markdown, HTML, and reStructuredText. Skilled in technical support, team leadership, and corporate communications, he pairs clear customer communication with hands-on troubleshooting across Linux, Windows, Azure, and Office 365 environments. William’s background uniquely blends front-line account management with implementation engineering, enabling him to translate business requirements into auditable, secure operational practices. He holds a BA in Communications from UT San Antonio and applies that communication-first mindset to simplify complex technical projects.
9 years of coding experience
8 years of employment as a software developer
University of Texas at San Antonio
Github Skills (51)
rbac10
kubernetes10
database-access10
audit10
firewall10
rdp10
bastion10
security10
rackspace10
certificate10
infrastructure10
go10
golang10
pam10
teleport10
Programming languages (8)
Github contributions (5)
WilliamLoy/nexus-control
Jul 2019 - Jan 2021
Control repository for developer/support.rackspace.com hosted on deconst
Contributions:112 pushes, 59 branches in 1 year 6 months
user-interfacereservation-systemhostednetboxrackspace
WilliamLoy/rackspace-how-to
Jul 2019 - Oct 2020
Repository containing the rackspace how-to articles that live in nexus.
Contributions:194 pushes, 147 branches in 1 year 3 months
nexusrackspace
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