Summary
William O'neill is a Staff Site Reliability Engineer with 13 years of experience modernizing cloud infrastructure and driving large-scale migrations. He has led transformative projects—most notably a three-year Kubernetes migration at SurveyMonkey that refactored 200 services and cut compute costs by over 40% (~$2M annual savings)—while maintaining zero downtime. Skilled across AWS, GCP, Terraform, Kubernetes, and CI/CD tooling like ArgoCD and GitHub Actions, he combines deep automation expertise with practical cost and security-minded engineering. William excels at building high-velocity remote teams and creating self-service infrastructure patterns that remove bottlenecks for feature teams. His background spans startups to enterprise, from designing immutable infra at Spreedly to consolidating DNS and CDN at MailChimp, showing a continuous focus on efficiency and resilience. Based in Canton, Georgia, he also supports Emmy-winning media production workflows, bringing a rare mix of SRE rigor and creative-industry operational experience.
14 years of coding experience
24 years of employment as a software developer
Bachelor of Arts - BA Mass Communication/Media Studies, Bachelor of Arts - BA Mass Communication/Media Studies at Temple University