William Shoemaker
Site Reliability Engineer at Atlassian
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolWilliam Shoemaker is a Site Reliability Engineer based in Austin, Texas, with a decade of hands-on experience building reliable, automated network and operations tooling at companies like Atlassian and IPsoft. He blends deep networking pedigree—CCNA and CCNP certifications earned in 2010 and 2012—with pragmatic automation skills using Perl, JavaScript and proprietary orchestration engines to accelerate troubleshooting and incident response. Throughout his career he has progressed from NOC roles to lead implementation and SRE positions, reflecting a strong mix of on-call instincts and platform engineering discipline. William is comfortable designing observability and monitoring systems and has coached peers to adopt automation-first approaches. His background in business management and early roles in business analysis give him a practical edge in aligning technical work to operational and business priorities. Colleagues describe him as a quietly effective engineer who turns recurring operational pain into repeatable, scripted solutions.
10 years of coding experience
11 years of employment as a software developer
Associate's degree, Criminal Justice, Associate's degree, Criminal Justice at Austin Community CollegeBachelor's, Business Management, Bachelor's, Business Management at St.Edward's University
Stackoverflow
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0reached
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Github Skills (62)
endpoint-security10
acl10
osquery10
infosec9
device-management9
authentication9
vulnerability-management9
security9
puppet9
mdm9
cas9
authz9
permission9
fleet9
authorization9
Programming languages (3)
Github contributions (5)
billcobbler/casbin-redis-watcher
May 2018 - Oct 2021
Redis watcher for Casbin https://github.com/casbin/casbin
Contributions:2 releases, 27 commits, 10 PRs in 3 years 5 months
casbinredisauthorizationauthzrbac
billcobbler/unshort.link
Jan 2020 - Oct 2020
Prevent short link services from tracking you by unshortening the urls for your
Contributions:2 PRs, 4 pushes, 1 branch in 8 months
urlsurl-parsershort-linktrackingshort
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